Tag Archives: corporate dystopia

T-Mobile Says Get Ready to Lose Your AutoPay Discount if You Use a Credit Card. Bonus: Automated Super Depressing McDonalds

T-Mobile Says Get Ready to Lose Your AutoPay Discount if You Use a Credit Card

T-Mobile has had like eight data breaches in the past 5 years, and recently a banner popped up on my account stating that if I continue paying with a credit card, which has strong fraud protection, then I will lose my AutoPay discount for not switching to bank drafts or debit cards, which have weak fraud protection.

I’m extremely leery about giving a company with such awful security practices direct access to my bank account, and I’ve noticed from reading Reddit posts that this is exactly what other customers say about them too.

T-Mobile is obviously sick of paying for people’s credit card rewards, but thieves have made off with so much data about their customers, that do you want your bank account exposed too? Just try fixing that!

To make things worse, you have to not only log in to the T-Mobile account to see the alert. You have to navigate to “Manage AutoPay” to see the warning, so for millions of customers, T-Mobile will just start raising their bill $10 a month and they’ll never notice, but T-Mobile can say “It was posted that Earth was going to be blown up to make room for a hyperspace bypass. It’s not our fault you didn’t see that!”

I’m seriously considering just canceling, paying what’s left on our phones (which has mostly been taken care of by bill credits), and popping some MVNO SIM cards from Walmart in them to get rid of T-Mobile at this point.

Literally the only nice thing about T-Mobile is that their customer service people in the Philippines are friendly enough. My spouse tried speaking to one of them in Tagalog, though, and the guy said they’re only allowed to speak English via corporate policy.

They’re probably being spied on or something. Who knows? Everyone on Earth gets to live in an increasingly shitty boring Corporate Dystopia.

On an unrelated note, today Fox News posted about an automated McDonalds.

It looked super depressing. There was nobody eating in the restaurant, there was no interaction with employees. It’s turned into some sort of rat puzzle where people come in, tap tap tap a screen, slide a card, and literally food comes out of a conveyor belt.

The restaurant was just so sterile and dark and robotic. Man, fuck this.

I told Roy about this and he said cook and stay home. Fair enough. I don’t like where this is going. It’s already hard enough to stay employed out there, for blue collar and white collar alike. They’re shitting on all of us lately.

McDonalds told its corporate employees to stay home this week so they can’t sabotage anything or have “incidents” while the bean counters go over who to fire, by e-mail.

I don’t suppose it would do any good to tell them, as a customer, that this isn’t a good look on them, and I’m not going to participate in “rat in a maze” puzzles for a goddamned cheeseburger.

Anyway, maybe they’ll get on the GPT bandwagon at McDonalds and I won’t even have to order anymore because the “AI” can just decide what I want and being wrong 90% of the time, as usual, is just acceptable if it means firing a person.